Service Uptime Guarantee in Cloud Website Hosting
We guarantee 99.9% server uptime for each cloud website hosting account on our servers. We utilize a high-tech cloud web hosting platform in which every single part of the website hosting service is addressed by a separate group of web servers, therefore if one server fails, the other ones in the cluster are going to take over at once. The cloud platform also decreases the overall load drastically, therefore the hosting service is much more stable compared to a service where everything runs on a single machine and your websites will perform in the very best way. We also have redundant Internet lines and diesel backup generators to be sure that your websites will remain online no matter what. Hardware and software firewalls ensure the correct performance of the machines in case there is DDoS attacks while in the case of any software issue, we have administrators overseeing the web servers 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
When you buy a semi-dedicated server solution through us, you'll enjoy a guaranteed 99.9% uptime. Your account will be created on a hi-tech cloud hosting platform with a load-balancing system that basically eliminates any kind of downtime. The files, email messages, statistics and databases are all addressed by their own sets of web servers, so even when there is a problem with one server, your web sites will not be affected in the slightest. This enables us to offer you a much more stable web hosting service in comparison with providers that run everything on one machine where a problem with a single service can take the entire server down. In order to avoid infrastructure problems, our data centers work with multiple Internet providers and powerful diesel generators, so regardless of what happens, the servers will keep working without any disturbances and your Internet sites will remain operational. Any software issues will be handled instantly by our expert group of professionals that check all web servers 24/7.
Service Uptime Guarantee in Dedicated Servers
While we can't control what you do with your dedicated server, what offline software and / or script-driven applications you set up on it or how frequently you reboot it, we can make certain that it will be accessible no less than 99.9% of the time. Your hosting server is going to be situated in our state-of-the-art facility in downtown Chicago and its uptime and availability will be guaranteed by powerful diesel backup generators and a number of Internet providers, so no blackouts or any other infrastructural troubles shall affect the proper functioning of your sites at any time. Our qualified crew of system administrators will ensure that if your server freezes for some reason, it's going to be restarted right away. To prevent any chance of malfunctions, we are going to give you a server with new and extensively tested hardware components to ensure that all of your websites will be working no matter what.