A 99.9% Server Uptime
Our cloud website hosting platform is based on a reliable, high–end hardware architecture and a significantly tweaked Linux distro. Thus, regardless of what your site is, or how many site visitors you have, or even if there is a denial–of–service attack, our hosting servers will remain up and your websites will remain visible online.
All cloud website hosting plans packages feature a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our guarantee remains unchanged.
A 99.9% Network Uptime
If you would like to supply an exceptional hosting service, you can barely rely on the default network configuration in a datacenter. We have built our very own custom internal network so as to ensure the ultimate connection speed with the outside world.
And because of this, irrespective of which datacenters you pick: our US located data center, our UK located data center, in our FI located data center, in our Eastern Europe located data center or our AU located data center, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee applies to all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not happy with our hosting services, or if you find them insufficient, or if you decide that you should use a VPS plans instead of a cloud hosting account – you will get a full refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep full control of your domain names even if you cancel your account with us.
24/7 Technical Support
If you’ve ever been forced to wait for hours to receive an answer, you probably know how infuriating this can be, even more so when your website is on the line. For this reason, we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our support engineers will be available to you and they will respond to you within sixty minutes. And the best thing is that their average response time is under twenty minutes!