Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help team is qualified to quickly take care of all of our cloud website hosting plans users’ issues and advice questions. Through our ticket system, it is also possible to send your request and a support crew fellow member will go back to to you in only max 60 minutes. Basically, practice indicates that the common reply time period is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily write to us 24x7x365 with any issue you may have involving our services. We have now specialists working all the time to offer solutions whenever necessary. You may use the ticket system or send us an e–mail anytime, alternatively you can pick up the telephone or use the live chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have incorporated a comprehensive information base into the Control Panel for you to get hold of useful step by step guidance at any time. Each area of the Control Panel possesses its own contextual guide area having a list of how–to articles. We have also prepared movies to offer you with a better idea of the correct way to perform any given process.