Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • You can find almost all the answers to your questions in the user–friendly Help Center section incorporated into your Web Site Control Panel. It includes a rich knowledge base with regularly asked questions and detailed educational articles written by our knowledgeable client support team.

  • Top quality support service

  • Instructional Videos

  • If you would like to watch how an action is done or how a problem is sorted out, rather than just reading about it, then check out our collection of step–by–step video tutorials. They address a variety of issues and will help you swiftly understand how to work with the Web Site Control Panel.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • We back up our semi–dedicated servers with a round–the–clock tech support service and a 60–minute support ticket response time guarantee. Our experienced technical support engineers will be available to you day and night to answer your enquiries and to rectify any problem that you may face. Just submit a support request from the Help section and we’ll reply momentarily.