1 hour ticket response
HostFraser.com’s team of technicians is committed to supplying fast answers to each of your queries. We’ll review your ticket the moment it has been delivered and will reply back to you with a solution to your problem within less than one hour after the helpdesk ticket submission. As a matter of fact, our average technical support ticket response time is 20 minutes.
A First–Rate Client Care Service
Our customer support engineers have extensive experience in the cloud website hosting plans industry and are professional enough to find a swift answer to your problem. If, however, the situation at hand is not within the competence of a support technician, the helpdesk ticket will be sent to a developer or sysadmin for further assistance.
An Easy–to–Navigate Help Center
In the Web Site Control Panel you can find an easy–to–browse Help Center section where you can find quick suggestions on how you can use our web hosting services. You can get the answers to your inquiries in the F.A.Q. archive, find more suggestions in the web hosting account administration articles or check our how–to video tutorials.