Q: What exactly does web site migration imply and what does it include?
A: If your current hosting provider can no longer meet the necessities of your site, or when you go through continuous network downtime, or if you are made to wait for hours for the client care team to get back to you, it might be a good idea to switch your web hosting provider, i.e. to move all the files for your web sites together with your databases from your current provider to your new provider. At HostFraser.com, we know that this can be difficult and time–consuming. That is why we’ll perform all that for you for free!Our highly knowledgeable technical team reps will migrate your site content from your present hosting provider to us. Our techs have lots of experience with website migration and can handle everything – from a traditional WordPress–powered weblog or Joomla™ CMS–driven web site, to a very complex, custom–made application.
Q: How long will it take for my site to be transferred over to your platform?
A: We strive to perform all website migrations as fast as possible. Even so, we don’t have a fixed time frame for web site migrations. There are certain facets that you have to take into account – the sheer size of your site and the workload of our web site migration team, etc. We constantly try to carry out each migration in under 48 hours. With smaller web sites, our staff usually manages to finish in less than 24 hours.
Q: My privacy concerns me. What information do you require?
A: Yes. We’ll need to have the name of the site that you would like us to transfer. We’ll also need a means to access your old hosting account so that we can get the files associated with your site.
Q: The login info for my hosting account is sensitive. How can I trust you?
Q: Will there be any outage for my site?
A: Your website will continue to work just like it did before with your old web hosting provider. When we have finished the transfer, your website will be configured to work on our hosting platform and we will ask you to preview it. If everything is working correctly, all you will need to do is change the name server records pertaining to your domain. Your website will be transferred over to us with no downtime.
Q: Will my present web hosting provider need to do anything?
A: Nah. Apart from your login info for the Control Panel, we won’t require anything. We will never touch base with your web hosting provider. They won’t know anything about the transfer either.
Q: Which hosting platforms do you support?
A: Yes. We support all traditional Linux–driven web hosting platforms. We do not support Windows–driven hosting platforms, as we don’t offer Windows web hosting solutions ourselves.We also do not support proprietary web site building and management interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.